Cancellation Policy

We require 30 days' written notice to cancel any service. This applies to every product and package we offer — including website-only accounts — because our team is actively managing, monitoring, and maintaining your account behind the scenes, even during periods when no new work is being actively requested. This includes ongoing costs like phone numbers, hosting, SEO tools, and promotional services that continue running on your behalf regardless of whether new work is being requested.

How to Cancel

Send written notice to support@thewebmavericks.com. Your 30-day notice period begins on the date we receive this notice.

Billing During Your Notice Period

Any invoice or payment that comes due within your 30-day notice period remains due and payable in full — even if notice is submitted on day 29 of that period. This is because our billing operates roughly a month to six weeks ahead of the service period itself, meaning by the time a cancellation request is received, the resources and costs for the next billing cycle have often already been committed on our end.

Questions

Questions about this policy? Contact us at support@thewebmavericks.com.